FUJIFILMUnited Kingdom

I&I – Imaging & Information

Camera Repair or Replace : taking care of you and your camera

  • how can we help?
  • Your Details

Following submission of your details our streamlined service will assist you with a fast turn-around time.

You will be able to track the status at any time following receipt of your tracking reference number.

Complete the booking form as accurately as possible, then click 'submit & continue ' to see your available options
Title*  Initial
Surname*
House name/number*
Street
Town*
County
Post code*
Email address*
Contact number
Camera Details
Camera model*
Serial number*
Camera serial number on base of camera
Accessories included
Please do not send any accessories unless they are directly linked to the fault with your camera.
Batteries: yes no
Media card: yes no
Other: yes no
Detailed description
of problem*
600 characters left
Warranty Repair Check Eligibility Yes      No
Tick here to agree to the terms and conditions*.   
* Mandatory information

Terms and Conditions

Please read through the following carefully to ensure that your camera falls within the terms of warranty

The camera must be under 12-months old and you must supply a copy of your proof of purchase.

Your 12-month manufacturers warranty covers failures due to defective components only. If your camera has failed due to accidental damage, your 12-month warranty is void and any repairs will be chargeable. (accidental damage typically refers to impact damage or contamination by liquid or foreign substances)

If you have a valid Fujifilm Superwarranty please enclose your policy number and a copy of your proof of purchase with your camera.